Security & Compliance
Built to Pass Procurement
Enterprise buyers don't ask whether the agent sounds good. They ask where the data lives, who can change the script, and what happens when the auditor calls.
01 — Compliance
Compliance status
GDPR
In effectData processed and stored in the EU. DPAs, defined retention windows, consent capture on the web widget, and configurable data subject handling.
EU AI Act
AlignedTransparency by design — callers are informed they are speaking with an autonomous agent, with disclosure configured per deployment and per jurisdiction.
ISO 27001
In progressInformation security management system implementation underway, tracked continuously through our compliance platform.
SOC 2 Type II
In progressControls implemented and monitored continuously, with the observation period underway.
Trust Center
Security policies, subprocessors, and compliance evidence.
02 — Controls
Platform controls
Role-based access
Configuration scoped to admins; operators run agents without changing them.
Audit logs
Every configuration change and every agent decision recorded and reviewable.
Script version control
Full history with diff, preview and restore on every agent.
EU data residency
Telephony, storage and processing on European infrastructure.
Recording & retention controls
Configurable retention windows and consent logging per deployment.
03 — Data Flow
Where your data goes
Call
Inbound over PSTN, dedicated SIP trunk or the web widget. Consent captured and logged where required.
EU processing
Speech and language processing on European infrastructure. No training on your data.
Outcome classification
The Outcome Engine produces a deterministic, versioned outcome for every call, retained for audit.
Your systems
Structured data written to your CRM and conversion signals returned to your ad platforms. You control retention on our side.
04 — Get Started
Take VoiceB Through Your Security Review
Book a demo and we'll walk your security and procurement teams through data residency, controls and audit evidence.